Friends and Family September 2018




• I was recently diagnosed with diabetes and to date the treatment has been first class
• One was the for us
• Seen very quickly. Nurse was professional and good manor with my daughter x
• The staff were polite and responded to my need promptly.
• Friendly and helpful receptionists and doctor
• Got to see the doctor at short notice and receptionist always very helpful.
• Very helpful nice receptionist
• I have always been happy with the way im treated at the surgey
• Service courteous, efficient and helpful as always and I am made to feel welcome.
• Good doctors +staff +nurses
• Outstanding practice and staff
• The atmosphere n treatment makes u feel betr
• The nurse was lovely but the appointments always have a long waiting time
• The Reception staff are so helpful,and Dr Arya is caring and thoughtful,and goes down every avenue to sort out what’s causing your illness .
• For the nurse appointment.
Very friendly and more importantly on time !
• Friendly staff and today was very efficient, lovely locum GP
• Was seen quickly , first time I saw the new nurse. She was very friendly. Listen to me and gave me time. Very happy with her.
• Because everyone at the surgery make you feel good and welcome everytime

• Been very kind
• [1/3] Previous surgeries have made me feel guilty about being off work, although admittedly prior to the last year or so I’ve never really needs much time off
• Usual quick and excellent service
• Very pleasant and helpful reception I and nurse Rosa hope they keep her

• Rosa the nurse was really friendly and took my blood so nicely. I always have problems with bloods test but she was great and really professional.
• [1/3] I always seem to have to come twice for same thing. I came in as my daughter had chest pains and was told she’s anxious about coming to doctors! well we
• They were very appointment was booked within three days I went in on time and even heads my blood tests done all within 35 minuits
• Very friendly and understanding locum go
• I always trust the advice ive receive as the doctors take time to talk through my concerns and not rushed out the door
• Fast response and great receptionist.
• Your so helpfull
• Always find appointment for my child!

• [1/2] Nice polite staff that usually manage to get me an appointment that day . However did have 30 minute wait to be seen today . But feel I was properly look
• Service poor didn’t need to see doc just needed sick note
• The doctor which was the locum was excellent
• All ways try to get you an apointment as soon as possible very helpful and polite staff
• Friendly helpful reception staff, good to find doctors and nurse who listens to you
• Because the service you get is extremely good
• Receptionist very helpful and lovley and Dr Yasmin is very good
• As always first class service from reception to medical treatment
• Was seen quickly and treated very nice although was nervous
• Because you are all caring hope i did say i would recomend thanks
• The locum I saw was efficient and friendly and listened to exactly what I said
• Very good listener and good information given

• Staff are always polite and helpful.
• Caring, staff through out the whole Surgery, first class all round!
• Always an understanding doctor who gives good advice
• Friendly people on reception.
• Because they always look after me and are very caring. My grateful thanks.
• [1/3] I always feel confident to talk to doctor, nurses and Receptionists
• As I feel the receptionists do an excellent job very lovely ladies
• Queens bower as a good GP and polite staff

• [2/2] s always thank you all katie S***
• Because nothing was to much trouble all done first class



Thank you for your feedback. It is necessary to see people for sick notes if ongoing and it is not clear what the current situation is.

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