Changes In The Practice

Jan 1 2017

We already do online requests for prescriptions to save you coming in.

We have a New Prescription Box to the left of reception to save you needing to see a receptionist to leave a prescription.

We will be planning to introduce the new electronic prescription service in March 2017.

This will allow your prescription to be sent electronically from your GP to your chosen pharmacy.

This service is ideal for patients on stable and repeat medication who use the same pharmacy to collect their medication from, and who do not use controlled drugs.

To sign up you should go to your pharmacy and complete an EPS nomination form.

Please nominate chemists if you have not already.

Click on the image below for further information –

 

** This service has been operational since around Mid-March 2017 ***

Self-Check In (Also operational)

We did start with a self check-in which had some technical issues earlier, but hope to also be rolling that out again soon.

You just select the month and date that you were born.

Online Patient Health Questionnaires

These will be introduced over the next few months for some conditions.

These would help us monitor your health and  allow us to ask you about your health.

They can be linked to health material tailored to you.

This will help us to look after you.

This will require you to be registered with our computer system provider.

Existing online services allows you to book appointments and request repeat prescriptions that are not due for a review online.

 

Phone System Upgrade (comment April 2017)

We aim to upgrade the phone system shortly with an auto-attendant. This will be able to help improve our telephone service.

 

 

All of these will allow us to provide a better service to you, and help us to look after you better.

 

Tarun Arya

 

Update June 2017

46% of people are now using Electronic Prescribing.

We hope you find this a convenient tool.

With the cyber attack our patient self-check in is offline till NHIS can give it the all clear to be used.

Their natural priority has been other systems.

We are hoping the the telephone system should be updated in the next month.

 

Update August to October 2017

A bespoke patient display has been created and activated to show slides of health promotional information,

self-referral services, safety information including MHRA alerts as well as other topical issues.

This allows better access to information for people who have not got access to the internet.

This was a potential issue brought up by the patient group.

 

Tarun Arya

Update November 2017

The number of slides on our patient display is approaching 200.

We have made slides including vaccination timetables, child development, cancer screening, as well as cancer awareness

including melanoma recognition.

 

 

 

https://yellowcard.mhra.gov.uk/

Update Jan 2018

Our patient group requested that the slides go by too fast for some people.

A folder of the slides is available at reception for people to request to look at.

Update Feb 2018

 

We were advised that some aspects of our website were not as easily visible as they could be.

This includes the appointment times and ability to book appointments and prescriptions online.

 

A separate heading of Appointments which includes booking of appointments, online ordering of medicines/appts, registering has been created.

 

Our Online patient questionnaires are starting to be rolled out.

Coming Soon…

Evening & Weekend Appointments bookable through your GP practice

 

From March 2018, patients registered at this practice will be able to access additional routine appointments during evenings and weekends through the new GP+ Nottingham City service.

 

Appointments will be available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centr

 

 

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