Friends and Family October 2018

Feedback

  • [1/2] Needed an emergency appointment. They got me an immediate appointment straight away. Very good feedback from doctor Arya on our we need to proceed going
  • Always very friendly and caring
  • “[1/2] I think QBS Is a very good surgery
  • Dr Arya has always been very helpful and a gentleman
  • All the staff there are very nice.
  • And the nurse I saw today. Was”
  • Swift efficient service for having flu jab
  • Everyone is very friendly
  • As always first class service
  • [1/2] Sorry I couldn’t give a 1 but I think the time it takes to get to see a doctor could be better and why when booking on line there are never any slots bu
  • The receptionists and nurses are very helpful and the doctors always have time for you.
  • Friendly staff
  • [1/2] Surgery was welcoming n appt to time. Met Rosa for the first time n found her to be very professional n caring. happy to have her as one of the pracctice
  • I have heard about other surgeries waiting times and bad service and find queens bower to be very good
  • Friendly, efficient reception staff. Excellent locum.
  • [1/2] My Dr. Listens and advised me on the medical issues that I have. The reception team are very nice and kind . The surgery is very clean and has abundant l
  • Over half an hr to get through to reception. Had to see locum. No flu jab available had to go to boots.
  • Found reception staff friendly and helpful  and doctors and nurses do there best to help you with all treatment needed and very supportive

 

  • Very helpful and kind
  • We have been registered here for 25 years and always been very happy with the service we receive from all who work there.
  • was very well looked after
  • The nurse and locum dr was very helpful
  • Excellent service
  • [1/2] Although people complain about being seen late, doctors never rush you, and always take the time to listen to and worried or concerns. And although it is
  • Because I had a positive appointment
  • [1/3] All staff are extremely courteous and professional. Dr Ayra himself is meticulous and attentive. I have never felt rushed and he always goes out of his w
  • Very friendly staff very helpful doctors
  • The nurse was friendly and gentle and she gave me useful information
  • The receptionist, doctors & nurses are always polite, friendly & professional
  • We think we have a good surgary
  • I didn’t have to wait to long to be seen today and the locum doctor was very understanding.
  • I’m always happy with your service
  • Well am very happy with the doctors. And also you don’t have to wait to see a doctor
  • because they look after you very well
  • [1/6] The lady on the phone was fine and great no problems what so ever,
  • Professional service delivered by approachable, knowledgeable, dedicated staff.
  • You have to wait to long for an appointment
  • “Great service
  • Seen on time”
  • [2/2] ested more blood tests.
  • Well it’s  simple  i  got  stright  in  and  out . No  problem  all  good  thanks . GAZS .
  • Dr Aria, the nurses, and, not forgetting the receptionists, are all first class, and very good at the jobs they do. My thanks to you all. Ken T****.
  • Very polite staff, doctor’s.. No problem getting seen, thankyou and would recommend to my family and friends
  • I had a problem that needed help quickly and the reception was very helpful

 

  • Because all the staff and the doctors and the nurses are very kind and always helpful!
  • [1/2] Because     its a   nice     surgery    and    the staff    very  understanding    and  doctor  aria    very  good        ive  been   a patient  therr

 

  • Self explanatory.
  • [2/2] ents. Blessings to all.
  • Sure
  • I felt that the doctor was trying to find out what was wrong he listened
  • Only had to wait 5 minutes on arrival for my appointment. Nurse was very friendly and helpful as wad lady on reception.
  • 2
  • One
  • I was pleased with the way I was treated by the Gp he was professional and courteous
  • I’ve found this surgery to be helpful and honest at all times
  • Because that is the number I received the text on .
  • Reception staff are very helpful and nothing is too much trouble for them. Locum Doctor was brilliant.
  • You are prumpt with a apointment
  • I’ve always enjoyed excellent service from all members of the staff from the surgery

 

 

  • Because of promt attention to patients requirements.
  • They always do the best they can for you
  • Cause I was very happy
  • Is because of your good service to your patients.
  • Good receptionist  and  nurse  promt service
  • Because i have been with them for a very longtime from the start of queens bower surgery and never had any problem with it
  • [2/2] nd the doctor was very friendly and helpful all round great service thank you
  • [1/2] Because of yesterday I felt terrible and was going to put in a complaint. Glad I didn’t I was wrong . Misunderstand . And one lady from reception was lo
  • Everything went well as booked for (flu jab).Thanks.
  • Very polite, helpful, friendly and professional
  • Reception was good and doctor showed caring attitude and helpful
  • The nurse was very pleasant
  • The staff are very good and I’d seen the nurse on time which I know is almost impossible it would have been full marks

 

  • They are a fabulous surgery with kind, pleasant and efficient staff who have cared for my health for many years and hopefully will for years to come.
  • Because I made appointment at 9:00 and got to see you at 10:20😊
  • [2/2] the surgery. A very pleasant experience.
  • Very happy with all aspects of the surgery, we are very well looked after.
  • Everyone is very helpful
  • As always, very helpful and pleasant staff, at all levels!!
  • The appointment I went to was ok. But the rest of the service at this practice is none existent …no appointments to see a doctor for weeks
  • [1/3] Because off the doctor! She was not very helpful I kept asking her questions about my problem and the only thing she has to say is stop smoking! Did not
  • Was seen within 10 minutes of my appointment. Helpful advice
  • As the receptionists nurses and doctors have always been kind and helpfull
  • “[1/2] I found the receptionist very friendly and helpful with some questions I had.
  • My appointment was with the nurse and on time. I’d not met the nurse before”
  • Very good service and polite
  • Lovely nurse, answered all my questions
  • Girls on reception always smiling, makes you feel  better  when you walk through  the door
  • From my own experience l have always been quickly seen to when l needed to be. John
  • I like the staff , and there helpful and understanding.

Comments

Many Thanks for your feedback.

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