Friends and Family Feedback November 2018

 

Feedback

  • We are looked after well
  • [1/2] I gave score of 1 because my visit to see dr for medicine review was done in an relaxed and friendly manner.The dr listened and acted to what was said.Th
  • You’re helpfulness was very professional and extremely good it’s a pleasure to be seen by the staff thank you
  • VERY GD DOCTOR I DEALT WITH.
  • Very friendly
  • Quick, easy friendly staff
  • They are good
  • Very caring and patients satisfaction.excellent service.
  • Very happy with my treatment as always
  • because you are all so friendly and helpful.
  • You are all friendly and helpful we appreciate what u do robert and margaret c***
  • Lovely clean area to wait in.very friendly helpful staff and nurses .so easy to access.
  • I’ve always been happy with the service
  • Careing treatment by the nurse
  • Speedy response to call for appointment this morning for my son and calm reassuring manner of doctor to my son
  • First class service always. Totally patient focused
  • Always first class treatment from the whole team
  • All the recptioniats arr very friendly and helpful as is Dr arya and nurses
  • Great staff and doctors who have time to talk
  • Quality service by quality people, always helpful to me.
  • Very happy with consultation with do tot
  • Because you all look after me very well.Thankyou.
  • 35 minute waiting times for a toddler is unreasonable

 

  • All the staff at the Queen bowers surgery have always been very helpful from the receptionist the nurses and all the doctors
  • Because I had a positive appointment
  • I think the surgery is a good surgery and very helpful
  • Quick response when rang this morning for appointment and given medication to help me and not made to feel that I was wasting doctors time
  • Trying to get a appointment and the time I was waiting
  • Very helpful when possible
  • Because receptionist very pleasant and doctor easy to talk to kind regards Damian S****
  • I cannot ask for any better service! The staff and the doctors and the nurses are always kind and helpful!
  • Absolutely is a very efficient surgery I would recommend it to Anyone
  • I’ve always had appointments quick and had pleasant doctors and staff
  • The nurse was lovely today and the receptionists are very kind and helpful.
  • Because it was helpful to have the telephone consultation but a face to face would have been preferred.
  • Fast and efficient service
  • [2/2] has been very satisfactory
  • You’re a friendly and warm staff surgery
  • Helpful and understanding staff
  • I find the Doctor ,Nurse Reception very careing
  • Staff are always pleasant and helpful. Nurse I saw today was very nice
  • Very quick appointment and lovely staff.
  • Friendly service always helpful.
  • Because in my opinion the service by all at the surgery is as good as it gets.
  • Allways a warm welcome the receptionist very polite
  • always very helpful.
  • As always good service
  • Friendly and efficient treatment by all staff
  • Because this is the number I received it on .
  • The nurse l saw was helpful and explained everything clear so l understood
  • [1/2] We seen the locum doctor doctor dal,great doctor very supportive,ho
  • She was amazing! Help me out she give me advice and genuinely helpful about everything hop she stays forever
  • [1/2] I am very satisfied with everyone who works there. The receptionists always try their best and are all very friendly.  Doctors always listen without hur
  • I meant to put 1
  • [1/2] Prompt appointment, seen quickly, the doctor we saw was friendly and compassionate,  was understanding of how my little boy was feeling and helped ease
  • Very good surgery doctors very good locums good nurses +receptionits very good very helpfull thankux
  • Receptionist friendly and efficient, as always. Locum doctor professional, patient and inspired confidence.
  • I always find the service first class

 

Comments

There was a comment regarding waiting 35 minutes for an appointment for a toddler, and another regarding waiting significant time for an appointment. I am sorry about your wait. I am afraid that sometimes people may take longer depending what is wrong with them. There are also emergencies or complicated patients that can happen either in the surgery or other problems that are emergencies that need sorting out.

Comments are closed.